网页中动态的显示系统日期时间 Current Time:
You are here: Home » FAQ

FAQ Category

FAQ

  • Q 1.Welcome to Dav Gear

    A Since 2004, DAV Gear has served the customers in various aspects, such as Taking Different Knife Shows, Visiting Customers, Printing Catalogues & Sending Sample for Orders. Now our B-to-B website www.davgear.com and mobile website m.davgear.com are available to provide largest selection of Chinese Cutlery products to whole sale around the world. Our products include pocket knives, daggers, multi-tools, swords and samurai in China knives.

    In order to serve the customers better, our team will always be ready to answer your questions. Our goal is to build a smooth and robust bridge between Chinese Knives Industry and the international wholesalers. To offer the amazing exporting experience and the quality products in lowest price and making it easier to do business with Chinese knife manufactories are what we do. Your feedback will be highly valued.
  • Q 2.The Fly-Down Menus

    A These menus cover complete category of products and appear on almost every page. They should extend down with your mouse and you can select hundreds of links from there.
  • Q 3.The Database Pages and Dynamic Lists

    A Davgear.com offers the largest on-line database of cutlery products in China which are accessible on this website. Some parts are still underconstruction, but we keep configuring and updating the information over the years so as to help the customers locate their target products in an accurate and speedy manner.

    Using the Advanced Search at the top-left of each page, our search engine scans our entire selection of products for the "KEY WORDS" and the lists can be configured by you to find the items you want. Each product has a page with descriptions as well as pricing range. From the listed pages you can organize the lists with the various filters and click on the images or text to find more information about a product.
  • Q 4.Identification Information

    A Submission of your identification information (e.g., your company name, your address, your e-mail address, your telephone number, etc.) will be required for the registration of a Davgear account so that we can provide you services, products or information. Security of your personal information is a primary concern here at the Davgear. Therefore your personal information is safe with us.

    We only send product information through e-mail with your consent.
  • Q 5.Quotations Request or Intention Order

    A The process is simple. The click Compare buttons under image to add the item to your Order Willingness list. Once you finish, you can then either Log On or continue as a new customer and just fill in the information asked for, including texting your more requests. If you are already a customer and have logged on, all of your information is automatically entered from our database.
  • Q 6.Prices Terms

    A Due to the fluctuation of the market, all prices in Davgear.com are approximate prices. If you want to know the exact price of any item, you just need to send email our customer service. We will feed back to you in 24hrs.

    It is a kind reminder that, shipping charges and insurance are not included in all the prices provided by customer service.

    Under the circumstances that you need assistance in shipping, we can provide shipping charges or insurance cost after your confirmation of the unit prices through email. Meanwhile, we believe that the long-term close cooperation and ties between Davgear and some famous shipping companies will be of excellent assistance to you.
  • Q 7.Payments Terms

    A

    30% deposit by T/T is needed before mass production after your confirmation of the approval samples. After finishing mass production, we will provide mass production samples for shipping approval. Balance payment need to be arranged after getting copy of Bill of Lading Doc from shipping forwarder. Then we could send original Bill of Lading to customer in order let customers getting the goods from destinations ports.

    As our experience, we could give our customers more helps on shipments, if needed.
     

    Our bank information:
    Please TT to: Bank of Communications Offshore Banking Unit

    (SWIFT CODE: COMMCN3XOBU)
    For beneficiary of: DAV GEAR INDUSTRY CO.,LTD
    A/C Number: OSA90000030201100
    Correspondent: JPMORGAN CHASE BANK, N.A.

    (SWIFT CODE: CHASUS33)

     

  • Q 8.Min Quantity of Each Items & Min Amount of Each Shipment

    A As Davgear.com helps Chinese Knives Manufactories sell products worldwide and tries to achieve zero stock, each order will be tailored based on your specific requirements. Therefore, we need requirements of min quantity for each style for producing. We heartily appreciate your understanding.  Min Quantity of each item would be same as “MIN QTY” description under all Images. In order to give customers factory prices, we need min amount of purchase for each shipment, which should be USD8000.
  • Q 9.Return Policy

    A If you are unsatisfied with your purchase which should be in new condition or within 60 days of usage, please email information back to us with pictures and comments. The detailed description should include function defects, color mistake, package broken, etc. We will refund in the purchase price or promotional discounts accordingly.

    Your email will be fed back within 24 hrs. If you receive the wrong items due to shipping errors, please contact us asap. Our customer service will offer the immediate satisfactory solution.  
  • Q 10.District Sales Range

    A We provide knives products to the world except Mainland China.

NANJING OFFICE

4 LvDu Ave, C-1,
Greenland Window,NJ 210012


YANGJIANG OFFICE

1# Yabai Road, Yashao Industrial Park, Yangjiang, China, YJ 529500

GERMANY OFFICE

Adolph-Kolping-Str.28,63225 Langen

My Account
Contact Us

Service Support

 

 

Copyright © 2018 Dav Gear Industry Co.,Ltd. All rights reserved. No portion of Davgear.com may be duplicated, redistributed or manipulated in any form. By accessing any information beyond this page, you agree to abide by the .com Privacy Policy, Code of Conduct, and Terms and Conditions.